Tale of a Leaky Heat Pump System

Close-up of insulated HVAC refrigerant lines connected to an outdoor unit mounted on the side of a house with horizontal wooden siding. Evergreen State Heat & AC

A client recently reached out to us after experiencing issues with a newly installed HVAC system. They had initially hired a low-bid contractor—essentially just two guys operating out of a truck…

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So you decided to put the new deck there?

White vinyl railing installed very close to an outdoor electrical box mounted on a wood wall, limiting access to the box. Evergreen State Heat & AC

The railings blocked access to an electrical disconnect. The deck installation contractor never noticed this, nor evidently did the permit inspector. Thankfully, the homeowner did notice that this would be a problem and called us out for a relocation

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Too Good to be True?

A garage corner with a step ladder, water heater, HVAC unit, metal ductwork, shelves with boxes, wall fan, and a white door with a decorative sign above it. Evergreen State Heat & AC

A homeowner with a larger home with two gas furnace – heat pump HVAC systems called us in for a proposal to replace their first system.  While they liked our company our price was in the $16,000 range.  Another company bid $11,000 for the ‘same’  system. While the units were similar, the caliber of workmanship…

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